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Legal / Privacy

Privacy policy.

Last updated July 31, 2026

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Information we collect

We collect information you submit through an inquiry, including contact details, itinerary information, passenger count, preferences, and messages. We may also receive basic device, browser, referral, and usage information through website analytics and security systems.

How information is used

Information is used to respond to requests, source and coordinate charter options, communicate itinerary details, maintain service and security, satisfy legal obligations, and improve the website and client experience.

When information is shared

Information may be shared with prospective or selected direct air carriers, flight support providers, and other service providers when reasonably necessary to quote, arrange, or support an itinerary. We may also disclose information when required by law or to protect legal rights and safety. We do not sell personal information.

Retention and security

We retain information only as reasonably needed for the purposes described, contractual records, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may request access, correction, or deletion of personal information, subject to applicable exceptions, by contacting MetaJetz through the private desk.

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MetaJetz is an air charter broker, not a direct air carrier, and does not exercise operational control of aircraft. Air transportation is provided by properly licensed third-party direct air carriers that retain operational control of each flight. Aircraft, schedules, and pricing are subject to operator confirmation.

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